Error handling

It might occur your target url doesn't respond the way it should. This is how we deal with it, depending on the HTTP status code we receive.

• 2xx Response

  The webhook request is marked as completed successful.

• 3xx or 5xx Response

  The webhook request is marked as failed.

• 410 Gone or 404 Not found

  Since the target url no longer exists, we will mark the webhook as Inactive. You need to activate it again before you will receive new requests again.

• 4xx Response

  We will retry sending the same request for 5 times or until we receive a different status code.

• Debug

  We only log the status code which we get after the webhook request. If you would like to get the actual response body which we receive, you should apply logging on your end. If the logging isn't active and you would like to know why a request isn't working as expected, please try to replay the request using a external tool like Fiddler. Our request body can be found in the log section, as HTTP headers we include the X-Hook-Key and Content-Type: application/json.